It’s easy to think that all commercial builders are created equally but in reality, there’s a significant difference between a typical general contractor and a commercial design-build firm like Rufty-Peedin.
While there are some similarities between the two types of builders, we’re here to help you understand what sets a design-build firm apart from the competition. Our goal is to give you a better idea of what to expect when you work with a company like Rufty-Peedin.
In the simplest terms, a design-build firm is a project delivery system where the design and construction services are contracted by a single entity.
During the build process, the designer and contractor work together from the beginning as a team, providing unified project recommendations to fit the owner’s schedule and budget.
Then, as a project progresses, any changes are addressed by the entire team, leading to collaborative problem-solving and innovation, not excuses or blame-shifting.
Think of it almost like a rowboat. If you and a friend are in a boat, rowing separately without communication, the boat will move, but not very efficiently. When you work together to row in sync, you’ll start moving much more easily.
In the same way, designers and contractors can work separately, and some progress will be made, but it’s a much better experience overall when they work together from the start.
This inherent culture of collaboration is the backbone of a design-build firm.
The top priority for a design-build firm is customer satisfaction. For example, at Rufty-Peedin, we work to give our clients what they want, at the price they want to pay, with our standard high-level quality.
Because we are an integral part of the design process, it means we maintain ownership throughout the duration of each project. We take responsibility for the plans. Understandably, this means that each project we work on is personal to us. You’ll never be just another client in a long list of projects when you work with Rufty-Peedin.
"The goal is to satisfy the customer; to provide them a design that performs like they want it to perform, that functions like they want it to function, at a price that they want to pay, with a high level of quality. It's that simple."Steven Peedin
Still not sure if a design-build firm is the right choice for your project? Here’s a closer look at some of the benefits you’ll experience when working with a company like Rufty-Peedin.
Choosing a design-build firm for your project can save you time and money because it’s an environment that encourages innovation and collaboration. In fact, the design-build process is recognized as the best performing delivery system for both schedule and cost.
Don’t just take our word for it! CII/Pankow has revisited the nation’s seminal design-build performance research 20 years later and design-build continues to outperform other delivery systems in cost, schedule, growth measures, construction, and delivery speed.
When you work with a design-build firm, one entity is responsible for everything. There’s a sense of total ownership, and if something goes wrong, the focus is on making it right instead of trying to cast blame on someone else.
While there are some similarities between residential and commercial projects, there are many differences. Design-build firms, like Rufty-Peedin, are specially equipped to handle these complexities.
There are usually numerous decision-makers involved in a commercial build project. Rufty-Peedin can manage the expectations of everyone involved in the project in a productive manner.
Something unexpected happens in just about every commercial build project. It’s just the nature of the business. As a result, we’re constantly trying to solve problems before they happen. When we can’t, we stay prepared for any issue that may arise and make adjustments accordingly to keep the project on schedule and on budget.
Commercial projects are heavily regulated by governmental bodies. Codes and regulations frequently change. We stay up to date on regulations and make adjustments to our processes to make sure we are in compliance.
Design-Build firms operate efficiently because of an inherent attention to detail and problem-solving skills, which leaves them well-equipped to tackle any complexities that arise.
We should know, as we’re speaking from years of experience!
While design-build firms have the same basic principles, we all operate differently. Here are just a few ways that Rufty-Peedin stands out from other design-build firms.
We put a personalized touch on every single project we do. We reflect that same level of care and dedication every step of the way. If our clients are unhappy, we didn’t do our jobs. That puts our reputation at stake. It’s as simple as that.
“We embrace the relationship part of it. We get to know our clients, we get emotionally involved. That’s just a Hallmark of ours. It’s more valuable than profit.”Steven Peedin
At our core, we believe in being transparent and honest at every turn. Even if we have to communicate something that our clients don’t want to hear, we’d rather be upfront and work toward a solution instead of trying to cover it up.
We have a dedicated, results-oriented team that will work with you throughout your project, giving you peace of mind that we’ll always have your best interests at heart.
We develop genuine relationships with the people we work with every day. This not only includes our clients, but our fellow team members: architects, engineers, subcontractors, suppliers and the people within our community. Our relationship-based approach allows us to recognize that we work better when we make connections with those around us.
While professionalism is key, we never forget that the core of our business is working with people. You can often find us laughing with our clients, sharing weekend stories, and catching up on life in general. We truly care about our customers during their project and beyond.
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